Privacy Policy – Kamal Medical Books
This Privacy Policy describes how Kamal Medical Books (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you use kamalmedicalbooks.com.
1. Information We Collect
a. Information you provide:
- Name, email, phone number, shipping & billing address, payment information (handled by payment processors), order history, and customer service communications.
b. Automatically collected information:
- IP address, device and browser information, pages visited, referral URLs, cookies, and analytics data.
c. Third-party sources:
- We may receive information from service providers (e.g., payment gateways, shipping partners) necessary to fulfill orders.
2. How We Use Your Information
We use personal information to:
- Process and fulfill orders, shipping and returns;
- Communicate about orders, promotions, updates, and support;
- Improve website functionality, personalize shopping experience, and perform analytics;
- Prevent fraud and comply with legal obligations.
3. Legal Basis (where applicable)
Where required by law, we process personal data based on: contractual necessity (to fulfill orders), legitimate interests (to improve services and prevent fraud), and consent (for marketing communications).
4. Sharing & Disclosure
We may share personal information with:
- Service providers (payment processors, couriers, hosting, customer support tools) to perform contracted services;
- Legal authorities when required by law or to protect our rights;
- Business transfers in the event of merger, acquisition or sale (data will remain subject to confidentiality).
We do not sell your personal information to third parties.
5. Data Security
We implement reasonable technical and organizational measures to protect personal data. However, no internet transmission is completely secure — absolute security cannot be guaranteed. Payment card data is processed directly by our payment gateway and is not stored on our servers.
6. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.
7. Cookies & Tracking
We use cookies and similar technologies to improve your experience, analyze site usage, and deliver relevant offers. You may manage cookie preferences via your browser settings; disabling some cookies may affect site functionality.
8. Your Rights
Depending on your jurisdiction, you may have rights to: access, correct, delete, restrict or object to our processing of your personal data, and request data portability. To exercise these rights, contact us at enquiry@kamalmedicalbooks.com. We will respond within applicable legal timeframes.
9. Children’s Privacy
Our website is not intended for children under 16 (or higher minimum age where required). We do not knowingly collect personal information from children. If you believe we have collected such data, contact us to request deletion.
10. International Transfers
Personal data may be transferred to and processed in countries outside your jurisdiction. We will take steps to ensure adequate protections are in place when transferring data internationally.
11. Changes to This Policy
We may update this Privacy Policy occasionally. We will post the revised policy on the website with an updated effective date.
12. Contact Us
For privacy concerns or data requests:
WhatsApp: +6018-229 2515
Email: enquiry@kamalmedicalbooks.com